Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). Wi-Fi pod flashing blue. Flashing Green: WPS is connecting a new device. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. You could also try the web page status, but this is not recommended. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Thank you for updating the thread RoneyCervinski. 2. Thanks. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. Do you have any idea about that? - 5381751. Flashing green: The Hub 3 is establishing a connection to the internet. 0 and after setting it all up, the power light has been flashing green all day. In response to Georgiahx. It has done for over a couple of hours now. Account - Cable. Red: There’s an issue with the Hub 3. Options. This, and the green bar flashing with internet lights solid. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. If there are no issues it would be best to check our WIFI pod help page here. Make sure that you. Take care, Nat. 0 Kudos. I have tried the WiFi troubleshooting and still nothing. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. on 12-12-2022 16:18. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. It's also an indication that the Hub is receiving a good signal from the Virgin network. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. Have an orange light showing on hub box and intermittent Internet access. 2 Green Flashing Arrows. QuickStart, set up and connections. . I’ve check all the connections and no joy. Check for a known local fault on 0800 561 0061 - it is an automated service. The solution to this is to disable WPS, which should stop the green WiFi light from. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. Two green arrows . Edit Had a bit more of think. The first thing to do here. Now will not connect at all. We've booked an engineer but they can't come until Friday and I start work from. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. If this is the case, turn Wi-Fi off and check again. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. 15/10/16 - 10:12 in Virgin Media Broadband #1. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. Virgin Media; My Virgin Media; Shop;. Stopped working about 11pm and hasn't worked since. All in one super nifty tool. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. on 16-10-2022 12:27. Stay. . First installation and flashing green light. hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi Saturday; Virgin Media Down - No Help in Networking and WiFi Saturday; No Service in QuickStart, set up and connections Friday; No internet after power cut in Networking and WiFi FridayCan you Check for any “known network faults first - Try in 2 places. Try a pinhole reset using the hole on the back of the hub (which. Away from large bodies of water (e. My post code is W13. When he installed it he said the red light (that’s now flashing red) must be green. Any ideas to get th. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. I've checked the network log and there's a lot of warnings - 5169887. Just keeps resorting back to flashing green. - 5258622. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. It goes through spells where the entire playback area with the viewer at any size will flicker between green and the video. and tells you of more local issues down to postcode level. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Options. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. There's no official status of an orange light on the Hub 3. Joining in. The TV displays Starting up…. It is an electrical surge suppression device & should not be removed. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Still no connection and flashing green. Options. 1 ACCEPTED SOLUTION. Easy to set up, coverage has. Engineer booked for Friday but I have no data left and need to WFH. Good morning, My virgin WiFi Hub 3. Options. Worked for a short while, then the dreaded green flashing light on the front started. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. A power adaptor to plug into the Stream box and a power socket at the wall. Virgin Media;. Once the power white goes solid white, check if the internet light is no longer flashing red. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. The WiFi light will flash green for 2 minutes during this process. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. . I have checked cables, turned the router on and off and reset it. 2. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. The Virgin Media router is blinking green. Literally every day the internet goes! New hub fitted 12th January and has still been playing up. I have also fairly recently moved up to 650Mb broadband to combat these issues. In your Stream kit you’ll find everything you need to get the Stream box up and running. I set up my new virgin equipment today and called up for the same issue, they stated it will be fixed after activation, however it keeps - 5126450 on 26-02-2023 13:08. The power light will remain on. This includes: The Stream box. Never had issue. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. We would like to show you a description here but the site won’t allow us. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. 0, next to where you connect the power cable is a small power switch. Options. All cables are firmly connected. I'm a brand new customer to Virgin and I just received my Home kit today. Tuning in. Ladie in Customer service said they cam come. on 27-02-2023 18:49. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Blue flashing light for 2 days now. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Browse Virgin Media Virgin Media Community. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode. Hub 3 flashing green power light. Off: WPS is not in use. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. 5. I have only had Virgin for 6 weeks and this is really frustrating. Solid green when in Modem mode. We would like to show you a description here but the site won’t allow us. An Ethernet cable – The. I’ve turned it off and on Ive done a pin reset and it is still flashing. . 0 Since yesterday evening I have had no Internet or TV. Manage Your Account. No joy. Hi All. Red: There’s an issue with the Hub 3. Internet Light. . The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. I have this router about. Virgin Phone Switchover. Since then I have checked the physical connection and rebooted the hub multiple times but no change. In order to have this rectified, we'd need to. It is booting up and should be ready in 5 minutes. Tuning in. It has done for over a couple of hours now. Obv this means I have no internet or tv. Check the Hub Power Supply. None. . Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. Hi. Switched on and off. Virgin Mobile. Virgin Media customers do this when their Wi-Fi doesn’t work properly. In Router Mode the power light should be white. The faq says: This means the Hub is on, but your WiFi isn’t. on 18-09-2023 15:45. Same problem, Virgin trial in the WF4 area. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. Red Light. Green flashing is a firmware update in progress. Just let it sit for about 10 minutes to sort itself out. . First thing is to check for any “known network faults in your location - Try in 2 places. Everything was working ok (installed 2018) Router started flashing green. I can connect but there is no internet connection. see this. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. flashing green as it reconnects. He left after stating all good. How to pair the 360 remote with. It is important to note that each type of Hub has light codes that show the status of various internet services. It means that your router is connected to the internet and is transmitting data successfully. I went to the logs in the HUB4 and pulled the. Step 2. Useless WiFi not working this 24 hrs an engineer booked for another 24hrs . 10 If you have more than one WiFi Booster you will. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. This light will only appear when connecting a second pod. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. Come back wait another 30mins. can please look into this. All our offices and call centres are working to Covid secure guidelines. SpeedI went to work this morning and my hub/WiFi was working fine. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Virgin Phone Switchover. In either Mode the red power light is an indication of over heating and most not be ignored. Hello. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. Sign in . I went to the logs in the HUB4 and pulled the following: Cable. To disable WPS, open the router’s settings on your web browser (192. My virgin rooter is green and arrows flashing any ideas y. Security matters. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Those green lights on the Hub indicate it had lost its connection. So last night about 10pm WiFi goes of. It’s now 8:29pm. Options. Keep it on. We would like to show you a description here but the site won’t allow us. . In some things Virgin sucks. Can you please ensure the following: Out in the open. Browse Virgin Media Virgin Media Community. on 16-10-2022 11:34. Hub3 has constant green WiFi light but flashing green light at the bottom. _______. VM will not dispatch any technicians while an area fault exists. The "compensation "timer" can also be started on this number if appropriate. One blue/red light behind the wireless button on the front panel. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. If it has. It will also flash when the Hub is downloading new. Flashing green ring. . Aware that this could be a software update, I left it for a few hours. booked another engineer but only appointment avaialble is for Friday 😡. I have checked cables, turned the router on and off and reset it but no change. 1. How to pay my Virgin Media bill. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Reply. Connect the white cable properly to the Virgin media wall socket. A flashing green light means it’s lost it’s connection to the server. If it has. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. But in most cases, a green light will mean something else depending on which light is green. To find out more about what 360 has to offer you, shop Virgin TV 360. i have looked at the network log doesn't look good. So no where to call and no help to find until to morning. When the power light is solid white, it indicates that the hub is on and working correctly. Now, navigate to the Advanced Settings, then click on Wireless. on 10-08-2022 12:23. Hey folks. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. All cables appear to be fine, I have rebooted and reset. Now will not connect at all. HUB 3 Manual and trouble shooting guide here . To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Flashing lights and nothing further on tv. Options. Virgin Media Flashing Green Light But No Internet Are you wondering why your Virgin Media has a flashing green. All in one super nifty tool. Worked for a short while, then the dreaded green flashing light on the front started. I followed all instructions and I can see green wifi icon and green light blinking. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. Flashing green hub 5. Browse Virgin Media Virgin Media Community. my wifi went down suddenly last night and hasn’t come back since. on 31-10-2022 17:07. It isn’t on during normal use, but turns red if there’s a problem. This is a good sign and indicates that you should be able to access the internet without any issues. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. No internet - Green flashing internet light. Green flashing light and no internet at all. Options. Forum; Apps. Account - Mobile. The box is a safety isolator. I've the network status in my area and it says no problems. Plugged into NTL box (I was told previous occupants had Virgin) and the Hub 3 turns on and ends up flashing green lights. on 25-01-2023 11:05. I've not had internet for 3 days now. Please see here for an explanation on the lights. I have been instructed previously to take the hub from the previous address with me. Phone. I do not work for VM. The Virgin Media Hub 3. Virgin Media Community. The green arrows have continued to flash and the service i. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. This includes: The Stream box. 13 minutes ago. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. After it, click on the WPS. Wait at least a full minute for the router to reboot. Solution: loose connection somewhere along the way to the street box. 2. I’ve followed all procedures recommended by VM multiple times. 0 to connect to compatible WPS devices. An Ethernet cable – The. Joining in. Try holding for 1 minute, still nothing. I would LOVE to be able to utilize my GPU to render, as it helps to reduce the time spent on project renders for effect heavy projects, but it seems that this is still causing issue. Options. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. 11-02-2023 13:45 - edited 11-02-2023 13:47. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. on 16-12-2022 14:49. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. I’ve turned it off and on Ive done a pin reset and it is still flashing. Take care, Nat. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. If your WiFi light is flashing green on your Virgin Media box, this signals that the router is searching for WPS. I restarted the VM kit but I still have the same issue. No downtime reported in our area either. If it flashes red or stays on for more than two minutes, there’s a problem with your internet connection. Switch on the power button. Volt. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. 0. Options. I have a lg 42ld 420 c tv with a problem . I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Solid green: The Hub 3 is connected to the internet. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. Virgin remote red light keeps flashing. Green flashing base light for hours, no internet. Tuning in. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. or maybe Tuesday. You can find this on the base of your Virgin Media box if you. Tried the virgin d. Working hard to help connect the nation, shop our offers and order online. . We would like to show you a description here but the site won’t allow us. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Options. Home Phone. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. HI @BillBudd, thanks for posting and welcome back to our community. Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. In some things Virgin sucks. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. The Stream remote. Solid green: The Hub 3 is connected to the internet. It keeps flashing green and then flashing white and my connectivity is still in and out. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. Virgin said it was the new software update colour. We would like to show you a description here but the site won’t allow us. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. on 04-12-2022 12:12. Hub 5 green flashing light. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. customer support not sure what the problem is. customer support not sure what the problem is. Options. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. It’s like a. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. on 13-03-2023 11:11. No issues in the area. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Have you been able to check our service page here to see if this is due to any known network issues in the area. Completely out of the blue as I haven’t touched the router etc. Morning. A power adaptor to plug into the Stream box and a power socket at the wall. Manage Your. 2. Just keeps resorting back to flashing green. 2. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoWe would like to show you a description here but the site won’t allow us. It's been doing that for around 45 mins now. Still no connection and flashing green. Check that all the cables connect firmly into the TV box and your TV. Teams meetings keep freezing. . Teams meetings keep freezing. Any ideas what could be wrong - we've recently had an engineer to l. If it's set to the default (Off) then the box just accepts the frame rate difference which isn't noticeable by most users and shouldn't blank the screen out. As I use the hub in modem only mode I switched the hub into "modem-only" mode and the flashing green light reappeared. Hey. Nothing has been touched since then as no one has been at home. Thanks for the update. I have checked the service status in my area and it says no issues. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. Everything has been connected and the base light has been flashing green for 3+ hours. Check for a known local fault on 0800 561 0061 - it is an automated service. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. This means the box is on and working but looking for a WiFi connection.